Shipping policy

Smith Maven Shipping Policy

At Smith Maven, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies.

Shipping Locations

This shipping policy applies to orders shipped within the United States.

Delivery Times

Below are the estimated delivery times for all packages:

  • Order cutoff time: 7:00 PM (EST) Eastern Standard Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1 to 3 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
  • Transit time: 7 to 10 business days (Monday to Friday).
  • Estimated delivery time: 8 to 13 business days (Monday to Friday).

Carrier Services

We partner with the following reliable carriers for deliveries within the United States:

  • USPS
  • UPS
  • FedEx

Shipping Costs

We charge a flat rate of $6.99 for shipping on all orders within the United States.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

For More Information:

Address: 13727 SW 152nd Street,793, Miami, FL 33177, United States
E-mail: sales@smithmaven.com
FAQ: Frequently Asked Questions
Phone: +1-800-274-8171
Contact Form


Customer Service Hours: Monday to Friday: 9:30 AM to 7:00 PM (EST)

We do our best to reply to your e-mail within 1-2 business days.